Get It Together, NZXT: BLD PC Undercover Review as a Real Customer

Our review of the NZXT BLD Streamer PC features customer service benchmarks, system performance, assembly, & build quality analysis. We're auctioning this off for charity, 100% to Cat Angels Pet Adoptions: https://www.ebay.com/itm/CHARITY-AUCTION-NZXT-BLD-AUTOGRAPHED-BY-GAMERSNEXUS-STREAMER-PRE-BUILT-PC/303627534822. It didn't feel right to buy, review, and return given this was all undercover and that we can mostly afford this now (unlike the old days), but we also don't want this computer taking up space in our office. Place a bid (only if serious, please, or we'll have to relist) to benefit Cat Angels in its efforts to take rescue cats and find them homes. Cat Angels is a no-kill shelter that we are happy to support. Additionally, if you'd like to support our efforts directly (since we're likely losing money on this video), please consider grabbing something from the GN Store to support us and get something high-quality in return. We have desk-size mouse mats, PC building modmats, shirts, mouse pads, and more: https://store.gamersnexus.net/GN Wireframe desk mats (featuring blue underside, blue trim, and PC components in wireframe across the entire surface): https://store.gamersnexus.net/products/gn-wireframe-mouse-matGamersNexus Large Modmats for PC building: https://store.gamersnexus.net/products/modmatIn this review, we're secretly testing the customer service experience, build quality, and performance relating to an NZXT BLD "Streamer" system for gaming and streaming. The configuration was about $1500 pre-taxes, featuring the specs listed below. Our goal was to evaluate NZXT's customer service after being horrified at the level of its incompetence when looking through its twitter feed, but we wanted to do that as real customers and without alerting NZXT. We also wanted to test NZXT BLD's ability to assemble a system properly, which is a test that, thus far, Walmart, iBUYPOWER, and CyberPower have all failed in our pre-built reviews. We assume that someone will do it right eventually, but we were 0 for 4 leading into this review. Sometimes it's small, like forgetting to initialize a drive or enable XMP, and other times it features cables disconnected. NZXT's chance to prove that it can be better than long-standing system integrators lies with its BLD systems.- Case: NZXT H510 White- CPU Cooling: AMD Wraith Prism- Motherboard: MSI B450 Tomahawk- GPU: MSI RTX 2070 SUPER GAMING X- CPU: AMD R7 3700X 8-CORE CPU- PSU: EVGA 600W BR BRONZE- RAM: TEAM T-FORCE VULCAN Z 16GB 2X8 3200 (XMP OFF by default)- SSD: INTEL 660P 1TB- EXTRA: NZXT PUCK BLUE- EXTRA: MSI MS-905C-WIFI- WIN 10 HOME PRE-INSTALLEDYou'd probably find our other pre-built reviews interesting:GN Walmart DTW Pre-Built Review (Part 1):https://www.youtube.com/watch?v=PTni-Vfrf9cGN Walmart Second Chance Review: https://www.youtube.com/watch?v=pFVtDFhHy18Cyberpower Undercover Review: https://www.youtube.com/watch?v=rRlCtp_q1YMiBUYPOWER System Review: https://www.youtube.com/watch?v=h22vF98iGQM Like our content? Please consider becoming our Patron to support us: http://www.patreon.com/gamersnexus TIMESTAMPS00:00 - Our History of Bad Pre-Built Systems05:40 - Build & Assembly Quality, Hardware, Connection Issues15:10 - NZXT customer Service Benchmark28:22 - NZXT XMP on vs. Off Benchmarks31:47 - Conclusions ** Please like, comment, and subscribe for more! ** Links to Amazon and Newegg are typically monetized on our channel (affiliate links) and may return a commission of sales to us from the retailer. This is unrelated to the product manufacturer. Any advertisements or sponsorships are disclosed within the video ("this video is brought to you by") and above the fold in the description. We do not ever produce paid content or "sponsored content" (meaning that the content is our idea and is not funded externally aside from whatever ad placement is in the beginning) and we do not ever charge manufacturers for coverage. Follow us in these locations for more gaming and hardware updates: t: http://www.twitter.com/gamersnexus f: http://www.facebook.com/gamersnexus w: http://www.gamersnexus.net/Editorial, Testing: Steve BurkeEditorial, Testing: Patrick LathanVideo: Keegan Gallick, Andrew Coleman